Order Cancellation & Returns
IndianNaturalMedicine.com believes in trusting customers to make the right choices. If you have a sudden change of mind due to unforseen situations, we have very liberal cancellation policies.
How do I cancel an order on IndianNaturalMedicine?
Unfortuantely, you have to cancel an order that has been placed, we urge you to kindly do so within 24 hours of placing the order or before the product has been shipped (whichever is the earliest).
If the cancellation is after your product has shipped:
If you receive the product, we are very sorry to inform you that, we accept returns only if there are defects in the product/ products.
Refund Policy
Refunds back to Credit Cards, Debit Cards, Net Banking or Bank Accounts (NEFT) will be made in the same form that the payment is received within 10 working days from the date of cancellation of order which will be notified via the email that is used during the payment process/ login id.
Return Policy
In case of complaints, regarding products that come with a warranty from manufacturers, please refer the issue to the concerned manufacturer. Let us know & we’ll help you regarding the same.
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, email us at support@ IndianNaturalMedicine.com mentioning your Order ID (along with any photos). We will personally ensure that a new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.
